FAQ

Submitting a Ticket on the Support Desk

• How do I submit a ticket on this support desk?

Getting Client Reviews

• Where should I direct my clients to add reviews for my home care agency?

All Reporting

• What Reporting Does LTCEP Provide in 2022?

Facebook

• How do I like OTHER Facebook Pages as MY Facebook Business Page?
• I don't see usernames and passwords for my Facebook Business Page, why?

Billing

• How do I change my credit card number?
• Can I Change My Program- Increase Services or Decrease Services?
• I need a W9 from My Senior Service DBA Approved Senior Network
• How do I cancel my program?

All Other Social Media Questions

• I need the usernames and passwords for all of my social media accounts. Where do I get this?