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Submitting a Ticket on the Support Desk

  • How do I submit a ticket on this support desk?

Phone/Conference Calls for Help

  • How do I set up an appointment to speak with Valerie, George, or a staff member?

Getting Client Reviews

  • Where should I direct my clients to add reviews for my home care agency?

All Reporting

  • What Reporting Does LTCEP Provide in 2020?

Google Analytics

  • How Do I Add LTCEP to My Google Analytics Account?

Facebook

  • 2019- Facebook Reviews are Now RECOMMENDATIONS.
  • How do I like OTHER Facebook Pages as MY Facebook Business Page?
  • I don't see usernames and passwords for my Facebook Business Page, why?

Billing

  • How do I change my credit card number?
  • Can I Change My Program- Increase Services or Decrease Services?
  • I need a W9 from My Senior Service DBA LTC Expert Publications...
  • How do I cancel my program?

All Other Social Media Questions

  • Should I be checking and responding to the emails in Gmail? (junkmail accounts)
  • I need the usernames and passwords for all of my social media accounts. Where do I get this?
  • I don't see my blog posts showing up on my Facebook/LinkedIn/Twitter etc what should I do?

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