How do I set a custom booking link and choose a widget style?

The booking link and booking page are often the first thing a family or referral partner sees from your agency online. A clean, readable link such as /care-consultation is easier to share, and the right widget style makes booking simple.

Set a custom booking link

Custom links are available on unassigned booking calendars, which share bookings across a group of team members instead of one person.

1. Go to Settings, then Calendars.
2. Open an existing unassigned calendar, or click Create Calendar and choose Unassigned Booking.
3. In Team & Event Setup, click in the box next to Calendar URL and type the link ending you want.
4. Wait for the availability check. A check mark means it is available. A cross means it is taken, so try a variation.
5. Save the calendar.

Naming tips: use short, lowercase words joined by hyphens, such as free-assessment or referral-partner-meeting. Avoid spaces and special characters. If you serve more than one area, add a prefix such as dallas-assessment.

Warning: changing a link after you share it can break it. The old link may stop working on your website, email signatures, texts and ads. Before you rename, list every place the link is used and update each one.

Test your link

1. Click Copy Link on the calendar.
2. Open it in a private or incognito browser window.
3. Make a test booking to confirm the page loads and the booking goes to the right person.

Choose a widget style

The widget style controls how your booking page looks. There are two:

• Classic: a simple, standard layout with quick setup. It is the default for unassigned calendars.
• Neo: a modern layout with custom colors, backgrounds and button text, the ability to reorder steps such as the form and date picker, staff selection on round robin calendars and open-seat display for class-style calendars. It is the default for group calendars.

To change it:

1. Go to Settings, then Calendars.
2. Click the edit icon next to the calendar.
3. Open the Customizations tab.
4. Under Calendar Widget Style, choose Classic or Neo and save.

You can switch styles any time. Existing bookings are not affected.

Troubleshooting

• "URL not available": pick a different ending or add a prefix.
• The link will not save: remove spaces and special characters.
• You cannot edit calendars: your user role may not include calendar access. Ask your account admin.

Have a question about your own account? Submit a ticket and our team will follow up.