The fastest way to reach our team is a support ticket. Every request is logged, routed to the right person and tracked until it is resolved, so nothing gets lost in someone's inbox.
Two ways to open a ticket
- Online: go to Submit a ticket on this portal.
- By email: send your request to support@asnsupport.com. It becomes a ticket automatically.
Why not text or email a team member directly?
Direct messages can be missed when someone is out, in meetings or traveling. A ticket reaches the whole team, keeps a written record of your request and gets you a faster answer.
Help us solve it on the first reply
- Your agency name and website address
- What you need, or what is not working
- Screenshots or links that show the issue
- Any deadline we should know about
This answer describes how Approved Senior Network generally works. Your written agreement defines your program's deliverables, access, responsibilities and terms.
Have a question about your own account? Submit a ticket and our team will follow up. You can also browse all FAQs on our website.
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