How do I see appointments in my own time zone?

If you work in a different time zone from your office, for example a regional liaison covering another state, you can choose which time zone your appointment times are shown in. This changes only what you see. Your availability, your booking links and what families see do not change.

Change your viewing time zone

1. Go to Calendars and click Calendar Settings.
2. Open the Preferences tab, then My preference.
3. Find View appointments in.
4. Choose User timezone, Business timezone or Custom. With Custom, search for any time zone.
5. Click Save preferences.

You can also change it from the calendar view under Calendar view settings. Choosing Business timezone keeps you in step if your account's business time zone ever changes.

Where it applies

• Calendar view, where the active time zone is shown
• The appointment list, with the time zone shown at the bottom
• Appointments on contact records and in Conversations
• The LeadConnector app: calendar, appointment list, appointment details and the contact's appointments. The time zone appears beside each time.

Your choice is saved to your user profile, so it follows you to the app. Other team members set their own.

What it does not change

• Your available hours, which are set under Settings > My Profile
• Meeting length or booking rules
• Booking links, confirmations and reminders families receive

Troubleshooting

• I do not see View appointments in. Look under the My preference tab, not Account preference.
• Times look wrong in the app. Save the preference again, update the LeadConnector app, then close and reopen it. Make sure you are logged in to the right account.
• Still stuck? Submit a ticket.

Have a question about your own account? Submit a ticket and our team will follow up.