Deleting a calendar also deletes its appointments. If it happened by accident, you can bring back the calendar and those appointments from the audit log, as long as you act within 60 days.
Restore a deleted calendar
- Go to Settings and open Audit Logs.
- Find the entry for the calendar that was deleted.
- Click the three-dot menu on that entry and select Restore.
The calendar returns along with the appointments that were deleted with it.
What comes back and what does not
- Only appointments deleted within 30 minutes before or after the calendar was deleted are restored. Those are the ones removed as part of the calendar deletion.
- Appointments someone deleted on their own at another time are not restored. For example, if the calendar was deleted at 10:00 AM, an appointment someone canceled and deleted at 9:00 AM that morning stays deleted.
- Audit log entries are kept for up to 60 days. After that, the calendar cannot be restored.
Tip: before deleting a calendar, check that no families or referral partners still have upcoming appointments on it.
Have a question about your own account? Submit a ticket and our team will follow up.
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