How do I update availability for several team members at once?

Bulk edit lets you change hours for several team members on a calendar in one go. Use it when your office changes its hours, when the whole intake team is closed for a holiday or when everyone is extending hours for a community event.

Update hours in bulk

1. Go to Calendars and open Calendar Settings.
2. Click the pencil icon to edit the calendar.
3. Open the Availability tab.
4. Click Bulk edit.
5. Select the team members you want to update.
6. Click Edit hours.
7. Change either Weekly Working Hours or Date-Specific Hours.
8. Review the selected people and changes, then click Save Changes.

Weekly hours vs. date-specific hours

• Weekly Working Hours are the regular, repeating schedule. A banner reminds you that changes apply to everyone you selected.
• Date-Specific Hours are exceptions for a single date, such as a holiday closure, a training day or extended hours. They are grouped by date so you can see who has an exception on each day.

Only the section you edit is saved. Saving weekly hours will not erase date-specific hours, and saving date-specific hours will not change weekly hours.

Adjust one person after a bulk change

When you add date-specific hours in bulk, the same time block is added for every selected person. Afterward, you can edit or delete the entry for one person without affecting the others. For example, add a holiday closure for the whole team, then remove it for the one coordinator who is on call.

Common questions

• Does this change appointments already booked? No. It changes availability for future bookings. Check the calendar afterward if you need to confirm.
• Slots are still missing after I updated hours. Hours are only one piece. Connected or conflict calendars, buffers, daily limits and blocked off time can also remove slots.

Have a question about your own account? Submit a ticket and our team will follow up.