How do I offer more than one appointment length on the same calendar?

You can offer up to three appointment lengths from one calendar, for example a 30-minute phone consultation or a 60-minute in-depth care consultation. The person booking picks the length, and the open times update to fit it. This saves you from building and maintaining separate calendars for each length.

This works on Personal, Round Robin, Collective and Event calendars.

Add more appointment lengths

1. Go to Calendars > Calendar Settings and click Edit on the calendar.
2. Open Booking rules.
3. Find Meeting duration and click Add another duration.
4. Enter the length and choose minutes or hours. Repeat for a third option if you want one.
5. Click Set as default next to the length that should be selected first when the booking page opens.
6. Click Save changes.

What the person booking sees

• Buttons such as 30 min, 45 min and 1 hr above the time slots, with the default already selected.
• Times that do not fit the chosen length disappear. A 30-minute slot at 10:00 AM may be open, but a 60-minute one will not be if something else starts at 10:30.
• If only one length is set, the booking page looks the same as always.

Multiple lengths work on web and mobile booking pages, both widget styles, appointments your team books in the app and the LeadConnector app.

Changing your options later

• Removing a length does not change appointments already booked at that length. Their reminders and notifications stay the same.
• When someone reschedules, they choose from the lengths currently offered. If their original length is gone, they must pick a new one.

Have a question about your own account? Submit a ticket and our team will follow up.