How do I post to social media from the LeadConnector app?

The Social Planner in the LeadConnector app lets you create, schedule and publish posts to your agency's social accounts from your phone. It is handy for sharing a caregiver spotlight or a photo from a community event while you are still there.

Supported accounts include Facebook, Instagram, Google Business Profile, LinkedIn, YouTube and TikTok. Any accounts and posts you already set up in ASNSpark! CRM on your computer show up in the app automatically.

Open the Social Planner

1. Open the LeadConnector app and go to the App Drawer.
2. Tap Social Planner.
3. Switch between Month, Week and List views to see your posts.

Connect a social account

Tap the + button under the Account(s) section at the top of the page and sign in to the social account when prompted.

Create a post

1. Tap the + button in the bottom right corner.
2. Select the social accounts you want to post to and tap Create.
3. Write your post. To add more accounts, tap + under Send To.
4. Add photos or video from your camera, photo gallery or files.
5. To write a different version for each platform, turn on Customize Post. Some platforms have extra options here, such as posting to the Facebook feed or as a reel.
6. Optional: assign a category or tag to the post.
7. Tap Post in the top right.
8. Choose to post now, schedule it for a date and time, save it as a draft or set it to repeat (for example, weekly).

To see a published post on the social platform itself, tap the redirect icon on the post card.

Add your watermark and resize images automatically

Two options under Advanced Settings in the post editor save editing time:

• Watermark: places your agency's logo on every image in the post. You can turn it on or off for each post.
• Optimize Media for Platforms: resizes and reformats your images to fit each platform, so they are not cropped badly or rejected.

Your watermark must be set up first in the Social Planner on a computer. Once it is set up, you can use it in the app.

Common questions

• Can I edit or delete a scheduled post? Yes. Open it from the planner to edit or delete it.
• Does optimizing change my original photo? No. The original stays the same. Resizing happens only when the post is published.
• Does optimizing work on video? No, only images.
• Can I add a watermark to every post type? Watermarks are not available on review posts or RSS posts.

Tip: before posting any photo of a client or caregiver, make sure you have their written permission.

Have a question about your own account? Submit a ticket and our team will follow up.