How do I use the Media Library in the LeadConnector app?

The Media Library is where your agency stores images, videos and PDFs inside ASNSpark! CRM. Using it from your phone keeps business files out of your personal camera roll and makes them easy to use in social posts and conversations.

Open the Media Library

In the LeadConnector app, open the App Drawer and tap Media Library.

Upload files

1. Tap the Upload (+) button.
2. Choose where the file comes from:
   • Gallery: photos or videos already on your phone.
   • Camera: take a new photo or video and upload it right away.
   • Files: documents saved on your phone, such as a PDF brochure.

To check on uploads, open the Upload Manager from the icon in the top right corner. It shows uploads in progress and those that are done.

Keep files organized

• Tap New Folder to create a folder, such as "Community Events" or "Referral Brochures".
• Move files into folders to keep things tidy.
• Use the search bar to find a file by name.
• Sort by name, size or most recent.

Work with several files at once

1. Press and hold a file to turn on multi-select.
2. Tap the other files you want.
3. Choose Delete or Move to Folder.

Common questions

• Can I use these files elsewhere in the app? Yes. Files in the Media Library can be added to Social Planner posts and to messages in Conversations.
• What file types can I upload? Images, videos, PDFs and other common file types.

Reminder: do not store anything that contains client health information in the Media Library.

Have a question about your own account? Submit a ticket and our team will follow up.