How do I install and sign in to the LeadConnector desktop app?

The LeadConnector desktop app runs ASNSpark! CRM in its own window on your computer, with alerts that appear like any other computer notification. It is a good fit for intake coordinators and office staff who keep ASNSpark! CRM open all day and do not want it lost among browser tabs.

The desktop app has the same features and data as ASNSpark! CRM in your browser. It is available for Windows, Mac and Linux.

Get the installer

Submit a ticket and ask for the LeadConnector desktop app download link. Tell us whether you use Windows, Mac or Linux. For Linux, also tell us your distribution type (Debian-based or Red Hat-based) and whether your computer is x64 or arm64.

Install on Windows

1. Open the .exe file you downloaded.
2. Follow the setup wizard to the end.
3. Open the app from the Start menu.

Install on Mac

1. Open the .dmg file you downloaded.
2. Drag the app into your Applications folder.
3. Open it from Applications, Launchpad or Spotlight.

Install on Linux

1. Install the file using your system's usual installer.
2. Open the app from your applications menu.

Sign in

1. Click Sign In in the desktop app. Your default web browser opens.
2. If you are already logged in to ASNSpark! CRM in that browser, you are sent back to the desktop app automatically.
3. If not, log in with your ASNSpark! CRM email and password. You are then returned to the desktop app.

Common questions

• I'm not getting notifications. Allow notifications for the app in your computer's settings (Windows: Settings, then System, then Notifications. Mac: System Settings, then Notifications). Then check your notification preferences inside ASNSpark! CRM.
• I have access to more than one account. Sign in normally, then switch accounts from the account menu.
• Do I still need the browser version? No. Use whichever you prefer. Your data is the same in both.

Have a question about your own account? Submit a ticket and our team will follow up.