How do I count only open business days in my booking window?

Your booking window controls how far ahead someone can book. Normally every calendar day counts, including weekends and days your office is closed. Turning on Count available days only skips closed days, so families always see the full number of days you are actually open.

Example

Your intake team takes consultations Monday through Friday and your booking window is 2 days. Someone visits your booking page on Friday.

• Setting off: Saturday and Sunday use up the 2 days, so the page looks empty.
• Setting on: the weekend is skipped and the visitor sees Monday and Tuesday.

Turn it on

1. Make sure the calendar's availability is set first. Without working hours, no dates will show.
2. Go to Calendars, then Calendar Settings.
3. Find the calendar and click Edit.
4. Open Booking rules and find Date range.
5. Turn on Count available days only.
6. Click Save changes.

How days are counted

• Open days count, even if full. A day on your schedule counts toward the window even when every time is booked. It will just show no open times.
• Minimum notice comes first. Minimum scheduling notice still uses regular calendar time, including weekends. Once the notice period ends, the open-day count begins.
• One-off changes are respected. If you add hours for one Saturday, it counts. If you close one Monday, it is skipped. You do not need to toggle the setting after changing availability.
• Team calendars: on round robin and collective calendars, a day counts if at least one assigned team member is available.
• Your window number does not change. A 5-day window stays 5 days. It just counts 5 open days instead of 5 calendar days.

Troubleshooting

No dates showing after turning it on? Check the calendar's Availability tab. The setting relies on your working hours to know which days count. Turning the setting off returns to counting every calendar day.

Have a question about your own account? Submit a ticket and our team will follow up.